Frequently Asked Questions

Becoming a dealer

How do I become a Wooded River Dealer?

Wooded River makes it easy to become a dealer. Follow this link, fill out the form at the bottom of the page, and we will be in touch to get your account set up!

What are the benefits of becoming a Wooded River Dealer?

Whether you have a brick and mortar storefront, an eCommerce site, or a mix of both, Wooded River is here for you!

 

From wholesale pricing and MAP protection, to digital and marketing support, our dealer benefits will scale based on your commitment to the line.

 

Get in touch with us by filling out the form on this page and your account manager will walk you down the path!

How do I know if I am eligible to be a Wooded River Dealer?

If you have a resale license and a brick-and-mortar storefront or eCommerce site, you are eligible to be a Wooded River dealer!

To get started, contact us by filling out the form on this page and we will get in touch to help you determine the best product mix for your presence.

Hospitality & Design Accounts

How do I open a hospitality or design account with Wooded River?

Wooded River makes opening an interior design or hospitality account easy! Follow the links above, submit the form, and we will contact you to get the quick and simple process started.

Do you offer special pricing for interior designers?

As a matter of fact, yes we do! Wooded River provides wholesale pricing to our interior design partners. Contact us to learn more.

Does Wooded River offer a swatch program?

Yes, Wooded River has a full swatch program available. Individual cuttings are also available as needed.

Ordering & Shipping

Can I order products from your website?

Wooded River currently does not sell direct to consumers, but our wholesale customers can order standard products directly from our website.

How do I obtain a login to order product?

If you are one of our wholesale customers and have either misplaced or not received a login, contact us and we will make sure to get that taken care of.

What are Wooded River's lead times?

Our lead times vary based on order volume. Though most lead times are 2-3 weeks, it is best to contact your account manager for up-to-date lead times based on your order size.

Do you offer drop shipping?

Yes, Wooded River can offer drop shipping for our wholesale customers. Please reach out to your account manager to learn more.

Product Information

Does Wooded River do custom work?

Yes we do! Wooded River has completed thousands of custom projects.

Whether you want to alter our designs, are looking for custom window treatments, or have a design and your own materials and are looking for a cut-and-sew workshop, we are here for you.

To learn more, simply go to our Contact page, submit the form, and we will be in touch!

Where can I find information about your products?

Please feel free to peruse our Product Catalog to not only discover all of our products, but every listing also gives loads of other information like dimensions, fabric content, care instructions, and more!

Do you offer "bed in a bag?"

Wooded River offers all of its items a la carte, but we also offer all of our ensembles as sets (at a discounted rate) as well. See our value bedding sets for more information.

What is included with a value bedding set?

Our value bedding sets include one bed cover, two pillow shams, two euro shams, and one alt euro sham. All other coordinating items are offered a la carte.

Are Wooded River's pillows stuffed?

Every product should call out whether it is a sham or a pillow. Shams are covers only and pillows come stuffed with a polyfiber fill.

Are Wooded River's duvet covers filled?

Our duvet covers do not come with a filler, but are standard sized to accept most duvet fillers available from other sellers.

Do you offer fabric by the yard?

Yes, we do! See our product catalog for all of our available fabrics by the yard. Each should be listed with all the necessary information (repeats, widths, etc). Or if you have questions, contact us and we would be happy to help.

Are your products Made in the USA?

All of our products are cut and sewn in the USA, but some of our fabrics are imported. See individual items for more information.